National Volunteer Week is April 12-18

DSC_5545If you have visited Duke Regional Hospital, you have probably encountered a helping hand or kind word from a hospital volunteer.

This dedicated group serves throughout the hospital. Volunteers escort patients and visitors, assist with discharging patients, work in the gift shop, answer calls at the Information Desk, provide patients with reading materials, deliver mail and assist various departments with clerical needs such as collecting files and preparing patient information packets.

In fiscal year 2014, volunteers donated more than 19,000 hours of service to our patients, visitors and staff.

“Without the help of our volunteers, Duke Regional could not provide the quality of services we do,” says Carol Swanson, manager of Patient and Visitor Relations. “Theirs is often the first smile a person will see when they enter our doors, and they always ‘go the extra mile’ to make a difference in the lives of our patients and staff.”

To become a volunteer at Duke Regional, contact Volunteer Services at 919-470-4150 or download an application at dukeregional.org/about/volunteer.

Volunteers Needed

new green gift shop logo vector filesThe Duke Regional Hospital Auxiliary needs volunteers to staff their gift shop, The Giftique. Do you have four hours to give each week? Volunteers assist customers with purchases, restock merchandise and work the cash register. Training is provided.

The Giftique is located just inside the main entrance of the hospital on the third floor. The shop offers a wide array of gift items including cards, flower arrangements, stuffed animals, baby gifts, jewelry, books, snacks and toiletries.

The hospital Auxiliary helps raise funds to support Duke Regional programs and services through The Giftique, the daily fundraiser operated by the Auxiliary and staffed by volunteers. They also hold fundraising sales throughout the year.

Click here to learn more about The Giftique.

Volunteers are vital to our success

In partnership with Durham Regional Hospital staff and physicians, volunteers provide their time and talents—improving the hospital experience for our patients and the community we serve.

DRHVolunteerThis dedicated group works in direct and indirect patient care areas. Volunteers like Ron Fochler (pictured at right) escort patients and visitors, discharge patients, work in the gift shop, answer calls at the Information Desk, provide patients with reading materials, deliver e-cards and assist various departments with clerical needs such as collecting files and stuffing patient information packets.

Volunteers also work as unit navigators, working directly with staff to improve a patient’s experience while at the hospital. Unit navigators are available to conduct comfort rounds to see if patients have concerns with room temperature, amenities or noise. They offer blankets, pillows, beverages or snacks and assist staff with administrative duties including answering calls, restocking inventory or monitoring waiting rooms.

In addition to our dedicated group of adult volunteers, Durham Regional welcomes teenagers into its junior volunteer program each summer. For eight weeks, junior volunteers interact with healthcare professionals and learn in a medical environment.

Do you know family or friends who would like to volunteer at Durham Regional? Call 919-470-6527, or visit durhamregional.org and download an application.

Thank you, volunteers!

To our dedicated family of volunteers at Durham Regional Hospital: Thank you for your compassion and commitment to quality patient care.

DSC_5584This week (April 21-27) we celebrate National Volunteer Week. In partnership with our employees and physicians, volunteers provide their time and talents—improving the hospital experience for our patients and the community we serve.

This dedicated group volunteers throughout the hospital. They escort patients and visitors, discharge patients, work in the gift shop, answer calls at the Information Desk, provide patients with reading materials, deliver e-cards and assist various departments with clerical needs such as collecting files and stuffing patient information packets. Without the help of our volunteers, Durham Regional could not provide the quality of services we do.

DSC_5577Visit durhamregional.org to send a message of thanks to a Durham Regional Hospital volunteer.

Living Our Values: Diversity

Durham Regional Hospital recently interviewed our staff, physicians and volunteers to learn their thoughts on our five values. Diversity is important because every patient is different and may have different needs. Our team believes our patients and their loved ones deserve the special touches that ensure high quality, safe care for every patient, every time.

Living Our Values: Integrity

Durham Regional Hospital recently interviewed our staff, physicians and volunteers to learn their thoughts on our five values. In this video, members of the Durham Regional team share why integrity is important, not only for them individually but also as part of a team caring for our patients and their loved ones.