National Volunteer Week is April 12-18

DSC_5545If you have visited Duke Regional Hospital, you have probably encountered a helping hand or kind word from a hospital volunteer.

This dedicated group serves throughout the hospital. Volunteers escort patients and visitors, assist with discharging patients, work in the gift shop, answer calls at the Information Desk, provide patients with reading materials, deliver mail and assist various departments with clerical needs such as collecting files and preparing patient information packets.

In fiscal year 2014, volunteers donated more than 19,000 hours of service to our patients, visitors and staff.

“Without the help of our volunteers, Duke Regional could not provide the quality of services we do,” says Carol Swanson, manager of Patient and Visitor Relations. “Theirs is often the first smile a person will see when they enter our doors, and they always ‘go the extra mile’ to make a difference in the lives of our patients and staff.”

To become a volunteer at Duke Regional, contact Volunteer Services at 919-470-4150 or download an application at dukeregional.org/about/volunteer.

Junior Volunteer Program Now Accepting Applications

IMG_3486Each summer Duke Regional’s Junior Volunteer program offers teens 15-18 years of age the chance to make a difference in their community.

This eight-week program is great for high school students who are considering a career in health care. Volunteers will regularly interact with health care professionals and perform projects that assist Duke Regional with offering the very best care to our patients, their loved ones and each other. The application deadline is April 1, 2015.

For more information about the Junior Volunteer program, click here.

We are grateful to our dedicated family of volunteers. We couldn’t provide the quality of services we do without their help.

Volunteers Needed

new green gift shop logo vector filesThe Duke Regional Hospital Auxiliary needs volunteers to staff their gift shop, The Giftique. Do you have four hours to give each week? Volunteers assist customers with purchases, restock merchandise and work the cash register. Training is provided.

The Giftique is located just inside the main entrance of the hospital on the third floor. The shop offers a wide array of gift items including cards, flower arrangements, stuffed animals, baby gifts, jewelry, books, snacks and toiletries.

The hospital Auxiliary helps raise funds to support Duke Regional programs and services through The Giftique, the daily fundraiser operated by the Auxiliary and staffed by volunteers. They also hold fundraising sales throughout the year.

Click here to learn more about The Giftique.

Claudette Meeks Junior Volunteer Award Winners Announced

The Duke Regional Hospital Auxiliary established the Claudette Meeks Junior Volunteer Award in 2012 in memory of Claudette Meeks, a woman dedicated to improving the lives of those around her. Ms. Meeks reflected a “spirit of giving” through her leadership and interactions with others.

The award, given annually to a junior volunteer who displays the characteristics of Ms. Meeks’, was presented to Shane Jones and Jasia Torain during the Junior Volunteer Appreciation Luncheon held August 6, 2014 at Duke Regional Hospital (DRH).

As Shane and Jasia were outstanding and received enthusiastic nominations from staff, the Auxiliary decided to present both of them with the $500 award. Take a moment to read some praise from their nominators.

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Shane Jones, Junior Volunteer, and Jim Farrell, President of Duke Regional Hospital Auxiliary

“Unit 5-2 has been extremely lucky to have Shane Jones as a volunteer for the past two years. He works exceptionally well not only with our team, but also with patients and visitors. He has a positive and upbeat attitude that resonates throughout the unit,” said Jessica Lumb, RN, Unit 5-2.

Shane played a significant role in enhancing the junior unit navigator program. “With his prior experience as a junior volunteer, Shane has diligently coached and mentored our new volunteers. This has helped to get our volunteer team comfortable and efficient with their responsibilities,” continued Lumb.

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Jasia Torain, Junior Volunteer, and members of Duke Regional Hospital’s Human Resources Department

“Jasia Torain is a great addition to our Human Resources team. She consistently presents a cheerful, positive and professional image to our staff and clients. She is always smiling, helpful, considerate and respectful,” said the Human Resources Team.

Jasia returned to the department for the fourth and final year before she attends college. “We consider Jasia to be part of the Human Resources family and were delighted to learn she wants to get a degree in Human Resources,” said Wendi S. Austin, Assistant Director of Human Resources at DRH.

Thirty teenagers successfully completed the hospital’s eight-week Junior Volunteer Program, serving in several inpatient care areas and departments throughout the hospital.

“Each summer the hospital offers volunteer opportunities for teens 15-18 years of age,” says Carol Swanson, Manager for Guest and Volunteer Services. “We are grateful for their efforts and especially enjoy the energy they bring to Duke Regional.”

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Celebrating Our Volunteers

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Volunteers. We couldn’t do it without them. They greet visitors and family members at our information desk, discharge patients, serve in the hospital gift shop, and so much more.

During National Healthcare Volunteer Week we recognize the important work our volunteers do each and every day. Last year our 145 volunteers donated 23,700 hours of their time to Duke Regional Hospital. We thank them for their selfless work and dedication to Duke Regional. Without them our hospital could not succeed.

Interested in joining our team as a volunteer? Visit dukeregional.org/volunteer to download the application and learn more about our program.

Calling All Helping Hands

Partner with Duke Regional Hospital and give back to your community by becoming a volunteer. Whether in patient care areas or behind the scenes, our volunteers provide valuable assistance in carrying out our mission to care for our patients and their loved ones.

Duke Regional Volunteer Services is looking for individuals who can volunteer Monday through Friday during regular business hours.

“Our volunteers need to have a desire to help others, a good attitude and strong customer service skills,” says Carol Swanson, manager of Corporate Communications and Volunteer Services at Duke Regional. “Volunteering is an opportunity to give back to your community, learn about the hospital and interact with other people who want to give back.”

Visit dukeregional.org to print an application and apply to become a volunteer today.

Volunteer Roundup

Yesterday, Duke Regional Hospital recognized some essential members of our team – our volunteers!

“Duke Regional volunteers are the best! They serve throughout the hospital assisting our patients, their loved ones and our staff,” says Carol Swanson, MBA, manager of Volunteer Services and Corporate Communications at Duke Regional. “We hold a luncheon each year to express our appreciation for their efforts and recognize volunteers who have achieved milestones for their service.”

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Volunteers Ron Fochler and Cloria Lewis

Individuals achieving service milestones in fiscal year 2013:

  • Ron Fochler: 1,000 hours
  • Cloria Lewis: 1,000 hours
  • Jim Farrell: 4,000 hours

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    Carol Swanson, Manager of Volunteer Services & Corporate Communications, with volunteer and current Auxiliary President, Jim Farrell

Louise Satterwhite, guest navigator and past president of Duke Regional Hospital’s Auxiliary, was awarded Volunteer of the Year for 2013.

“Louise has made significant contributions to Duke Regional both as a leader of the Auxiliary and as a guest navigator,” says Swanson. “Under her leadership, the Auxiliary made great strides in enhancing electronic record keeping and automating fundraising processes. These efforts led to increased funding for patient care and satisfaction programs. Louise also volunteers two days a week assisting with special projects and discharging patients through our Guest Navigator service.”

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Carol Swanson presents flowers to Louise Satterwhite, 2013 Volunteer of the Year

Additionally, Duke Regional recognized retirees Doris Breeze, Anne Gregory, Maxie Honeycutt, Patricia McIntre and Helen Stahl. These women have donated their time and talents to the hospital for many years.

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Volunteer retirees Doris Breeze, Helen Stahl and Maxie Honeycutt

Since the hospital opened its doors in 1976, volunteers have played a key role in helping achieve our mission “to care for our patients, nurturing the sick and strengthening the well, and to improve the health of the communities we serve.”

During fiscal year 2013, 196 volunteers provided 23,700 hours of service. Visit dukeregional.org to learn more about volunteering at Duke Regional.