Thankful

By Katie Galbraith, Interim President, Duke Regional Hospital

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Tomorrow many of us will gather with family and friends to reflect on the year, give thanks and perhaps eat a bit too much turkey.

On behalf of the entire Duke Regional Hospital team, I would like to express gratitude to our patients, their loved ones and the community for trusting us with your health care. Patients are at the center of everything we do. They are why we are here.

A proud part of Duke Medicine, Duke Regional is committed to providing exceptional care with the personal touch and convenience only a community hospital can offer. Our mission is “to care for our patients, nurturing the sick and strengthening the well, and to improve the health of the communities we serve.”

I’m proud to work with an incredibly dedicated team of physicians, staff and volunteers who strive for excellence in all that they do. Thank you for allowing us to care for you.

Happy Thanksgiving from your friends at Duke Regional Hospital!

Turkey Talk

turkeyIn 2012, the United States Department of Agriculture estimated that 5.14 billion pounds of turkey would be consumed in the U.S. That’s about 16.4 pounds per person. Our love of turkey is evident this time of year.

In keeping with the season and to help those who might be concerned about tackling a turkey this week, we wanted to share a link or two on turkey cooking tips and food safety.

And just for fun, check out these terrific turkey facts.

Gobble, Gobble!

Forward Motion

hikingIf you are missing out on the things you love — walking the dog, playing golf, gardening, or playing with the kids — it may be time to consider a knee or hip replacement.

Forward Motion is a goal-based program tailored to your individual needs for a safe and successful recovery.  The program was developed by board-certified orthopaedic surgeons, orthopaedic nurses, physical and occupational therapists, dieticians, case managers, and discharge planners.

View what are patients are saying – Forward Motion.

Delivering the Next Generation

Women's Services at Durham Regional HospitalThey say the best things in life come in small packages, and the Birth Place at Duke Regional Hospital has been helping to deliver them for more than 35 years. At Duke Regional Hospital, we deliver more than 2,000 babies each year, but when you are here you and your baby are our top priority.

Watch “The Little Things: A patient’s story.”

What Can You Do with Duke MyChart?

Duke MyChart is a new online tool that gives patients access to information from their Maestro Care electronic health record. Duke MyChart is a convenient and secure website that helps you connect with your health care at Duke Medicine. To learn more about MyChart click here.

What Can You Do with Duke MyChart?

Lab Results

  • See your lab test results as soon as they are available
  • View laboratory and radiology test results conducted during outpatient visits
  • Receive an e-mail when lab results are available

Bill Payment

  • Pay your bills quickly and easily through our secure form
  • See payment history for convenience at tax time

Additional Features

  • Add minor children to your account
  • Update personal and insurance information

Visit dukemychart.org to log in or sign up today.

Breastpumps, Lactation Services and Coverage

Mom with baby 2On Wednesday, Duke Regional provided a few basics about the Affordable Care Act. Here is something you might not know: the Affordable Care Act requires health plans (this does not include Medicaid or WIC) to cover breastfeeding support and supplies. And, many health plans have already begun implementing this coverage.

Surveys conducted with some of the largest insurance companies have provided valuable insights into the implementation of benefits and coverage criteria for breast pumps and lactation counseling. Here is what was learned:

Your voice can be heard. Insurance companies are still shaping their breast pump coverage policies. Don’t be afraid to speak up for what you want – it just might make a difference, for you and for many other breastfeeding moms.

You don’t have to worry. If you or your baby has a medical issue, like the need to initiate milk supply or if your baby is in the NICU, chances are you’ll get the hospital-grade pump you need. Seventy-seven percent of insurance companies surveyed cover them – but most require pre-authorization, so be prepared and ask for a prescription.

You have time to educate yourself. The majority of plans don’t allow pump pickup until your baby’s delivery or after. But you’ll benefit by being proactive. It’s never too early to ask your insurance company what pump they offer and when you can get it. Research pumps beforehand. This way, you’ll already know what you want when the exciting time comes!

You don’t have to compromise. Sixty percent of plans surveyed allow you to upgrade from their basic option to the pump of your choice – you just pay the difference. Not all plans will proactively communicate this to their members.

You don’t have to go without. Most plans require you to get your pump from an in-network provider. But, 76 percent of plans surveyed are also flexible if the covered pump isn’t available, letting you choose another pump or even reimbursing your purchase from a retail store.

You don’t have to go it alone. Nearly all plans cover lactation counseling without a co-pay.